Internal Operations platform for TikTok Shop US

Every TikTok Shop order, from payment to parcel, in one place.

Wingco Order Hub syncs our shops' orders as they arrive, puts each print file beside the product the customer actually bought, and hands approved work to production with the shipping label attached.

  • Encrypted at rest (AES-256-GCM)
  • Role-based, shop-scoped access
  • Human approval before anything prints
Real timeWebhooks plus a five-minute reconciliation sweep
4 rolesAdmin, seller, fulfilment desk and designer
0 auto-printsNothing reaches production without a person's approval
Full audit trailEvery approval, export and account change is logged

Features

Built around the one step that goes wrong most: printing the wrong thing.

Print-on-demand fails quietly โ€” a design on the wrong colour, the wrong variant, the wrong size. Every screen here is shaped to catch that before it costs a garment and a customer.

Orders the moment they are paid

Signed webhooks land in seconds; a scheduled sweep catches anything a webhook missed. Every screen updates live, without refreshing.

Side-by-side artwork check

The print file next to the product image, zoomed together, laid on the garment colour ordered โ€” with a warning when the ink would disappear on the shirt.

A board for the design team

Every order line needing artwork becomes a card. Finished files dropped on a card attach to the order and notify the checking staff.

Reusable design codes

Artwork made once is filed under a code. The next order for the same design pulls every file in with a few keystrokes.

TikTok shipping labels

Once every line is approved, the shipping label is pulled from TikTok Shop and stored with a shareable link for production.

Ready for any fulfilment partner

One row per item, with variant, artwork and label links โ€” exported for partners who work from a spreadsheet.

How it works

From paid order to parcel, in four checked steps.

Each step has an owner, and nothing moves forward until the step before it is done.

Sync

Paid orders arrive from the TikTok Shop Open API and are reconciled, so nothing is missed or processed twice.

Design

Designers produce or reuse the artwork for each line on the design board.

Check

Staff compare the print file with what the customer bought and approve or reject it.

Ship

The TikTok label is produced and the order goes to production with its artwork and label.

Security & data

Customer data handled like it is our own reputation โ€” because it is.

  • Encrypted at restAPI tokens and buyer personal data are encrypted with AES-256-GCM. All traffic uses TLS.
  • Least privilege by roleEach account sees only its assigned shops. Designers never see buyer addresses; only admins and shop owners see revenue.
  • Masked by defaultOrder lists show initials and partial phone numbers. Full details stay on the order page for roles that need them.
  • Verified webhooksEvery incoming TikTok notification is signature-checked on the raw request body and de-duplicated.
  • Audit trailSign-ins, approvals, exports and account changes are recorded with who and when.

What data the app touches

Only what running our own shops requires. Nothing is sold, rented or licensed.

DataPurpose
Orders, products, SKUsKnow what to produce
Recipient addressShip the parcel (mostly masked by TikTok)
Shipping labelsPrinted by our partner; deleted 30 days after delivery
Listing performanceSee how our own listings do
Returns & settlementsHandle returns, reconcile payouts
Shop API tokensCall TikTok Shop for our own shops

For TikTok Shop reviewers

This deployment serves only Wingco's own shops, so there is no public sign-up โ€” accounts are issued by an administrator. Sign in with the review account given in the submission: the app is in English (EN / VI switch at the top right), and Shops โ†’ Connect TikTok shop starts the TikTok authorization. Questions: support@wingcoteam.com; we reply within one business day.

OAuth redirect
https://app.wingcoteam.com/tiktok/oauth/callback
Event notifications
https://app.wingcoteam.com/tiktok/webhook
Service status
https://app.wingcoteam.com/health