Terms of Service
Terms governing use of the Wingco Order Hub application.
Wingco Order Hub · Last updated: 10 November 2026
1. What this service is
Wingco Order Hub ("the Service") is internal software operated by Wingco to manage orders from TikTok Shop stores that Wingco itself owns. It is not a commercial product, it is not sold or licensed to anyone, and it is not listed on the TikTok Shop App Store.
2. Who may use it
Access is limited to Wingco employees and contractors who have been issued an account by an administrator, and to reviewers from TikTok Shop where we have granted access for the purpose of app review. There is no public sign-up. Accounts are personal and must not be shared.
3. Acceptable use
- Use the Service only for the fulfilment of Wingco's own TikTok Shop orders.
- Do not export, copy or transmit buyer personal data outside the systems and partners approved for fulfilment.
- Do not attempt to access shops, orders or artwork outside the scope assigned to your account.
- Upload only artwork you have the right to print, and do not upload malicious files.
- Report a lost device or suspected account compromise immediately so sessions can be revoked.
We may suspend or remove an account at any time, without notice, if these rules are broken.
4. TikTok Shop
The Service accesses the TikTok Shop Open API under authorisation granted by the shop owner, and only within the scopes that authorisation covers. A shop owner may withdraw authorisation at any time in TikTok Seller Center; synchronisation then stops immediately. Our use of TikTok Shop data is also governed by TikTok Shop's own developer terms and by our Privacy Policy.
5. Artwork and content
Artwork uploaded to the Service remains the property of its rights holder. Wingco stores it solely to produce the associated orders and to reuse it on subsequent orders for the same design, and deletes it on request from the rights holder unless it is required for an open order or a legal obligation.
6. Availability
The Service is provided on an "as is" basis for internal use. There is no uptime commitment and no warranty. Maintenance may interrupt it without notice. To the extent permitted by law, Wingco is not liable for indirect or consequential loss arising from its use.
7. Changes
We may update these terms as the Service changes. The date above shows the current version; continued use after a change means acceptance of it.