Support
How to reach Wingco about the Order Hub application.
Wingco Order Hub is operated by Wingco for its own TikTok Shop stores. There is no public sign-up; staff accounts are created by an administrator.
Who to contact
| Topic | Address | Response |
|---|---|---|
| General and app review questions | support@wingcoteam.com | 1 business day |
| Privacy, data access and deletion | privacy@wingcoteam.com | Without undue delay |
| Suspected security issue | privacy@wingcoteam.com | Same day; TikTok Shop notified within 24 hours of confirmation |
Buyers
If you bought from one of our TikTok Shop stores and want your data corrected or removed, the fastest route is the store you ordered from inside TikTok. You can also write to privacy@wingcoteam.com — see Data deletion.
Service status
The application exposes a public health endpoint at https://app.wingcoteam.com/health.